Since my daughter started playing cello in August, I have been to your fabulous establishment 3 times. My experience each time has been wonderful. Everyone is so helpful starting with Derek as greeter, but today I was extremely impressed and pleased with Matt in the service dept. He took the time to discuss re-hairing our bow and all the details involved. His candid discussion helped me understand the process, the cello, and a bit about Potter’s service department. He took the time to really inform me and did so in a friendly, pleasant way. Matt was great! -Tina R.
Bow Maintenance and Rehairing The schedule for routine bow maintenance is poorly understood by the very players who need it the most. In addition to the hair actually wearing out, the process of the hair stretching and changing length can throw off the balance of the bow leading to poor or unexpected performance. “I’m pretty […]