Policies

Potter Violins strives to make your interaction with the string world a positive and inspiring one. We hope that the lives we touch will retain a lasting memory of the nobler aspects of human experience. To that end, we have developed company policies which both protect your investment and also maintain a commercial framework that serves our mutual interests. As our customer, you have a right to expect the best. Our goal is to offer you the finest instruments at the most reasonable prices. We are dedicated to providing the most courteous and informative service, and prompt and hassle-free resolutions to any situations which may occur as a result of your use of your instruments and bows.

Store Policies

Electronic Instrument Sales Policy
Financing
Free Shipping Exceptions
Gift Certificates
In-Store and Online Sales
Instrument Trials
Late Payment Fees
Loyalty Points
Member Discounts
Outside Rental Credit
Online Store
Privacy Policy
Refer a Friend Promotions
Returns
Teacher’s Commissions
Trade-in Policies
Warranty