Potter Violins guarantees any instrument sold by us will be free from defects in materials & craftsmanship. Instruments which have been repaired or reconditioned carry a five-year warranty for the work which was done by Potter Violins. Limitations apply to issues of basic maintenance and normal usage. Potter Violins maintains a 100% guarantee of authenticity on all of our instruments.
All new bows and new instrument cases come with a 6-month (six-month) warranty against defects in quality and construction. This policy does not apply to used bows and used instrument cases. All antique bows may be returned for a full refund within twenty-one (21) days. Bows taken on a one-week trial and then purchased are subject to our trade-in policy only. Antique or previously used bows are sold in “as-is” condition.